SHIPPING INFORMATION

What are my shipping/delivery options?

Alphatech offers a standard delivery rate of $9.99 per order (given that you are located within 20km of Perth CBD – if you fall outside of this range, extra fees may apply*).

If your online order exceeds the amount of $1500 (excluding laptops), you will receive FREE delivery. This deal applies to Perth Metropolitan customers only.

For regional WA or interstate orders we will need your postcode and suburb in order to provide you with a quote. We use the Australia Post service to help us get orders out to our regional and national customers and clients. Contact us with your delivery address and we can provide you with a quote on the shipping.

*Providing that you are located within 20km of Perth CBD, only the standard delivery rate of $9.99 per order applies. We do deliver up to 30km from the Perth CBD – however, every km exceeding 20km from Perth CBD will result in an extra $1.50 per km surcharge, on top of the standard delivery rate. Every order is different so your sales representative will let you know your specific cost when you plan to order.

How long will it take to receive my order?

The completion of an order really depends on exactly what you are after.

Components / Pre-Built Laptops
If you are simply after a component/s or a pre-built laptop, it can take 1-3 working days depending on supply and workload at the time.

Custom PCs
For custom PCs (once we have finalised your final quote, and you have made the 50% deposit payment, or full payment if your order is over $2,500), we usually allow up to 5 days for the order to be completed and delivered to you. Again, this will depend on supply and workload. Custom PC orders generally take between 2-3 working days to complete assembly; however, we allow up to 5 days for completion so that we can run tests on the computer to make sure everything is working correctly and is in perfect working condition before delivery to the customer.